Printing Terms Of Service At Minuteman Press Arlington Texas
PRODUCTION & TURNAROUND
Production time begins ONLY after an order has been received and successfully completed our initial processing. Orders are considered received and are put into production ONLY when:
(1) a work order has been created with complete project specifications.
(2) all customer art/project files have been correctly submitted.
(3) you (the client) have approved the PDF proof and have given written approval to proceed with production and thereby agreeing to our terms and conditions
We will always act to make sure that delivery schedules are met. We estimate that most orders will be ready for delivery within 3-5 business days. All proofs approved before noon (CST) are considered starting on that business day. Approved proofs received after noon (CST) will begin the following business day. However, unexpected equipment failure, malfunction and/or technical problems may delay the printing process. Technical difficulty will not be the grounds for order cancellation or discounts.
In the unlikely event that an error has occurred during the production of a particular job, we must be promptly notified of the problem. A determination will then be made by Minuteman Press whether the defect may qualify for a discount or reprint. There will be absolutely no discounts, refunds or re-prints if we are not notified of the defect within 10 days from the date that a job is delivered to you.
LAYOUT AND DESIGN
Please adhere to our layout specifications. Files that don’t follow our instructions will cause delays and could incur extra charges. If you use the services of a third party designer, make sure that all file submission specifications are understood and followed. Please contact a representative at Minuteman Press with any questions you may have regarding format and submission specifications.
After the initial order is placed and your files have been successfully uploaded, emailed, etc., our representative will contact you about your project. Minuteman Press is NOT RESPONSIBLE for items that would prevent the file from being CORRECTLY printed such as missing files, poor image resolution, color mode, missing fonts and images, proper bleed, etc. It is also your responsibility to check pagination of files, size and trim, folds, perfing and scoring. Please check the PDF proof returned for your approval very carefully.
ORDER APPROVAL
The customer is fully responsible for final proof and layout approval prior to the printing process.
Minuteman Press is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Poor Quality Graphics, Bleeds, Grammar, Damaged or Missing Fonts, Punctuation, Wrong Cuts, Incorrect or Missing Folds, Crop Marks, Transparency, Overprint, Finished Product Size.
By submitting your file to Minuteman Press you agree to the following:
“I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, and that I assume all responsibility for typographical errors.”
COPYRIGHTS
You (client) warrant that your job to be printed is not copyrighted by a third party. You also recognize that because your job does not have to bear a copyright notice in order to be protected by copyright law, the absence of such notice does not necessarily assure a right to reproduce. You further warrant that no copyright notice has been removed from any material used in preparing your job for reproduction. To support these warranties, you agree to indemnify and hold Minuteman Press harmless for all liability, damages, legal and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.
SHIPPING
Most of our projects are shipped via courier or common carrier. Unless otherwise specified, we will ship via the most economical method. We cannot guarantee a specific shipping or arrival date. You are responsible for the job once it leaves our location and for the relationship with the common carrier. The title and ownership of the job transfers to the you once it leaves our location. You are also responsible to make any claims on shipping damage with the common carrier.
USE
From time to time we may use your completed project as a sample to show our work to prospective and current clients. This may be done on our Website, direct mail material, brochures, cards, flyers, and/or providing actual samples. You agree to grant us permission to do so unless you specifically request that we do not include them in our samples.
LIABILITY
Minuteman Press liability shall be limited to the stated selling price of any defective goods or later than expected delivery, and in no event include special or consequential damages including profits (or lost profits).
DISPUTES
In the case of a dispute or legal action both parties (the client and Minuteman Press) agree that any action will be filed and litigated in Tarrant County, Texas.
SENDING US YOUR FILES
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
Please review these requirements before you design, scan, or send your graphic files to us.
We accept the following native pc formats: Illustrator CS & CS3, InDesign CS & CS3, Photoshop CS & CS3, Corel Draw, and Microsoft Office products on a case by case basis.
In addition, we accept PDF, JPEG, and TIFF formats.
GENERAL REQUIREMENTS:
• All support files, fonts, and images should be included with your original files. Images should be 300 dpi.
• Convert all fonts to outlines or curves.
• If files bleed, the bleed must be 1/8” beyond the edge(s) of the finished piece. Keep text and other important parts within the safety zone boundary (1/8” min. of the outside cut for the finished product)
• If using spot color, assign the correct color to the image or text.
• Convert native files to pdf (using Export, Save As, Publish To, or Print To PDF) depending upon the application.
FULL COLOR PRINTING
All artwork, designs, and images must be provided in CMYK format. Minuteman Press is not responsible for any color shift that occurs in conversions from RGB to CMYK or PMS Pantone colors to CMYK color modes.
All artwork, designs and images must be provided in minimum of 300 DPI, a maximum of 400 DPI, and CMYK color mode. Minuteman Press is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
Please note that your monitor’s calibration affects what you see on your screen. The colors on the printed project may differ from what you see on your screen. PDF proofs are meant only as a general representation of the color on final printed project, but they do accurately show type treatment, trim marks, trapping, etc. Please review these carefully. If this is a re-print of an old order please keep in mind that Minuteman Press does not guarantee color matching to a previously printed project or proof. Even if a proof is supplied by Minuteman Press we do not guarantee to match it. The proof is for reference only. Color will be similar but it will not match the final printed piece. Minuteman Press does not guarantee color in any way.
HOW TO SEND FILES TO US:
Files may be sent by email or by selecting the "Send A File" tab on the main menu. Our preference is to use the "Send A File" function to avoid the many issues associated with email attachments. The file transfer function works by selecting the menu option, login or create a new account as appropriate, enter as much data as necessary to describe your project, browse and attach your file (or multiple files), and send. It is easy, fast, and you will receive a confirming email.
Minuteman Press 801 Avenue H East, Suite 100 Arlington, Texas 76011 Tel: 817.472.7260 Fax: 817.472.9802